FREQUENTLY
Asked Questions
Orders and Shipping
Placing an order with us is easy! Simply browse our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping information and payment details.
 To track your order, log in to your The IT Gear and go to the "Order History" section. . We will send you email updates on your order's progress.
: We offer standard and expedited shipping options. The availability of these options may vary based on your location.
NO, we currently dont offer international Shipping .
If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipment.
Returns and Refunds
Our return policy outlines the conditions and process for returning products. Please refer to our "Return Policy" on our website for detailed information.
 To initiate a return, please contact our customer support team. They will provide you with the necessary instructions and guide you through the return process.
Refunds are typically processed within 07 business days after we receive the returned product. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Product Information
You can use our search bar to find products by name, category, or brand. Additionally, you can browse our product categories to discover a wide range of products.
We strive to provide accurate product descriptions. If you have any questions about a product, feel free to contact our customer support team for clarification before making a purchase.
Contact Us
You can reach our customer support team through the following methods: - Phone: [+91-80-42111163 - Email: [support@theitgear.com]
Our customer support team is available during our business hours, which are [11am To 8 pm Monday to Saturday]. You can reach out to us during these times for assistance.
 We aim to respond to customer inquiries and requests as promptly as possible. You can typically expect a response maximum within 12 hours after enquiry during our business hours.